Guidelines for Informal Complaints or Queries
The following is a reminder of the ways to best communicate with school staff in relation to your child. For administration support, please contact the school office directly via phone or email.
Step 1: Contact the class teacher by note, email, or by phone to make a time to discuss either in person or over the phone if suitable to do so. What's most important, is finding a way to communicate that is timely
Step 2: The Dean, or Deputy Principal, and then if you feel it necessary, the Principal
Step 3: School Board (use School Docs to follow the correct procedure for formal communication)
Our primary goal is to create the best learning environment for the students of our school. We encourage open communication and prefer that parents come to us to talk through a problem rather than discuss it in the community.
If an informal meeting does not resolve your concern or complaint, you can make a formal complaint.
The school monitors and records any concerns about student safety.